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Identity Verification and Authentication Standard for Digital Health and Care Services

This information standard provides for a consistent approach to identity management across digital health and care services, covering verification and authentication.

Documentation

About this standard

Publisher
NHS England
Also known as
This standard was previously called DCB3051.
Reference code
DAPB3051 Amd 57/2024
Publication date
16 April 2025
Publication version
3.0.0
Status
Active
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Active. Active standards are stable, maintained and have been approved, assured or endorsed for use by qualified bodies.

Deprecated Deprecated standards are available for use and are maintained, but are being phased out, so new functionality will not be added.

Retired standards Retired standards are not being maintained or supported and should not be used.

Standard type
Information standards
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Collections. A Collection is a systematic gathering of a specified selection of data or information for a particular stated purpose from existing records held within health and care systems and electronic devices.

Extractions. An extraction is a type of collection that is pulled from an operational system by the data controller and transmitted to the receiver without additional processing or transcription by the sender.

Information standards. Information standards are agreed ways of doing something, written down as a set of precise criteria so they can be used as rules, guidelines, or definitions.

Technical Standards and specifications. Technical standards and specifications specify how to make information available technically including how the data is structured and transported.

Contact point

enquiries@nhsdigital.nhs.uk

Using this standard

Applies to
  • All health and care organisations implementing digital services and offering patient/service user online access to these services
  • Organisations must conform to this standard if and when they implement citizen facing digital health and care services
Impacts on
Companies or authorities providing identity services on behalf of the above providers; alignment with this standard will be essential for such organisations once the national citizen identify platform is established. Systems suppliers providing systems to the above providers; suppliers should work with their customers to determine necessary changes.
Associated medias
Conformance date
16 April 2025
Effective from
16 April 2024

Topics and care settings

Topic
  • Access to records
  • Authentication
  • Demographics
  • Information codes of practice
  • Information governance
  • Patient communication
  • Security
Care setting
  • Community health
  • Hospital
  • Maternity
  • Mental health
  • Pharmacy
  • Social care
  • Urgent and Emergency Care

Review Information

Scope
Health Services; NHS Services; Adult Social Care
Sponsor

Helen Clifton, Product and Platforms Director, NHS England

Senior Responsible Officer

Liz Clow, Director, Digital Citizen (NHS App, NHS.uk, NHS login)

Business Lead
Melissa Ruscoe, Programme Director, NHS England
Approval date
21 January 2025
Post Implementation review Date
31 March 2026
Technical Committee

Data Alliance Partnership Board (DAPB)

Legal authority

Section 250 of the Health and Social Care Act 2012

This information standard is published under section 250 of the Health and Social Care Act 2012

More information

This information standard provides for a consistent approach to identity management across digital health and care services, covering verification and authentication. This change is being made to ensure continued alignment with Good Practice Guide 45 (GPG45) which was updated in December 2024. The standard has been uplifted to provide further guidance on authentication sessions. Transactional Archetypes have been replaced with wider examples of digital transactions and the required identity verification and authentication levels. It describes why and how a person should prove their identity to access digital health and care services. For example: their GP practice, their local hospital, and their social care provider. The change is needed to reflect the Policy and Digital Environment changes since DCB3051’s publication on 29 June 2018.

Page last updated: 12 May 2025