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Friends and Family Test - Quarterly Staff Survey

Feedback mechanism for NHS staff to help understand employee experience, and to support decision making and actions for improvement with the ambition of making the NHS the best place to work.

Documentation

About this standard

Publisher
NHS England
Also known as
  • Friends and Family Test: Quarterly Staff Survey (National Quarterly Pulse Survey (NQPS))
  • National Quarterly Pulse Survey (NQPS)
Reference code
DAPB2054-3144
Status
Active
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Active. Active standards are stable, maintained and have been approved, assured or endorsed for use by qualified bodies.

Deprecated Deprecated standards are available for use and are maintained, but are being phased out, so new functionality will not be added.

Retired standards Retired standards are not being maintained or supported and should not be used.

Standard type
Collections
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Collections. A Collection is a systematic gathering of a specified selection of data or information for a particular stated purpose from existing records held within health and care systems and electronic devices.

Extractions. An extraction is a type of collection that is pulled from an operational system by the data controller and transmitted to the receiver without additional processing or transcription by the sender.

Information standards. Information standards are agreed ways of doing something, written down as a set of precise criteria so they can be used as rules, guidelines, or definitions.

Technical Standards and specifications. Technical standards and specifications specify how to make information available technically including how the data is structured and transported.

Collection level

Aggregate level

Frequency

Dataset publication or collection occurs every three months.

Contact point

standards.assurance@nhs.net

Using this standard

Applies to
All provider organisations will be required to implement from July 2021.
Effective from
01/04/2021

Topics and care settings

Topic
Workforce
Care setting
  • Ambulance (Urgent and Emergency Care)
  • Community health
  • Dentistry
  • GP / Primary care
  • Hospital
  • Maternity
  • Mental health
  • Military
  • Prison
  • Urgent and Emergency Care
  • Walk in centre
Related standards

Review Information

Scope
Acute Non-Foundation Trusts, Acute Foundation Trusts, Care Non-Foundation Trusts, Care Foundation Trusts, Independent and Voluntary Sector.
Technical Committee

Data Alliance Partnership Board (DAPB)

Legal authority
  • Section 250 of the Health and Social Care Act 2012

    This standard is published under section 250 of the Health and Social Care Act 2012.

  • Section 259 of the Health and Social Care Act 2012

  • NHS standard contract

More information

The survey will provide a consistent and standardised approach, nationally and locally, to listening to our NHS people at more regular intervals. It replaces the Staff Friends and Family Test (Staff FFT) to manage burden at a trust level.

Page last updated: 17 May 2024